Contact Us
We are always happy to help.
Please fill out the form below and we will be back shortly with a quick response or for quicker service feel free to use our live chat below and connect with a CSR to help you!
Hours of Operation
Call Center Hours
Monday - Thursday: 7:00 am - 5:00 pm Pacific
(Phones are off 9am – 10:30am every Tuesday for trainings and meetings)
Friday: 7:00 am - 11:00 pm Pacific
CLOSED Saturday & Sunday. Please send us an email at info@ewlnatural.com or leave a message and we'll call you back on Monday.
Contact Information
Billing, Physical, & Freight Carrier Address
2211 NW Nicolai St
Portland, OR 97210
USPS Mailing Address
2538 NW 22nd Place
Portland, OR 97210
Phone
(503) 917-0887
Toll-Free
(866) 252-9639
Fax
(408) 243-4225
Additional Information
Order Fulfilment Schedule
Orders are shipped Monday - Friday. Orders placed on Holiday Schedule Closing will be fulfilled the following business day.
If you are in a hurry for an order, be sure to order early before you run out of stock. Our normal lead time for shipping orders is 1-2 business days for in stock orders, depending on order volume. Depending on out of stock items, your order may take longer. For items in Bulk Sizes of Drum/Tote Orders can take 20 to 30 business days to ship and are made per order.
Will Call Orders
Will Call is open by appointment only. Thank you for your understanding as we navigate this challenging situation while keeping customers and staff safe.
Once your order is ready for pickup a member of the Customer Service Team will email you to set up an appointment and provide further instructions. When you arrive at your appointment, please stay in your vehicle and call our team at 503-893-1100 with your order number ready (it should begin with WB) and your order will be brought out to you. Thank you for your patience with these new protocols!
Holiday Schedule Closings
Our office observes the following US Holiday schedule and will be closed on*:
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving Day
- Christmas Day
- New Year’s Day
* Holidays that land on a business day will delay shipments by 1-2 business days